Last Updated: June 2025
Welcome to Luciani Tourist Service Company! These Terms of Service (“Terms”) govern your use of our services, including but not limited to tour bookings, travel arrangements, and related activities provided by Luciani Tourist Service Company (“we,” “us,” or “our”).
By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Services Provided
Luciani Tourist Service Company specializes in organizing and facilitating tourist services in Indonesia, including but not limited to:
- Tour packages in Bali, Lombok, Yogyakarta, and other Indonesian destinations.
- Transportation arrangements (private cars, flights, boats).
- Hotel and accommodation bookings.
- Guided tours and cultural experiences.
- Customized travel itineraries.
2. Booking and Payments
- Reservations: Bookings can be made via email, phone, or our official website (if applicable).
- Deposit & Payment: A deposit may be required to confirm your booking. Full payment must be completed before the commencement of the service unless otherwise agreed.
- Cancellation Policy:
- Cancellations made [X] days before the tour date may be eligible for a partial/full refund.
- No-shows or last-minute cancellations may result in forfeiture of payment.
- Payment Methods: We accept bank transfers, credit/debit cards, or other agreed-upon payment methods.
3. Customer Responsibilities
- Provide accurate personal and travel details (passport, visa requirements, health conditions, etc.).
- Comply with local laws and regulations in Indonesia.
- Obtain necessary travel insurance (recommended).
- Follow safety instructions provided by tour guides or service providers.
4. Liability and Disclaimers
- Luciani Tourist Service Company acts as an intermediary between customers and third-party service providers (hotels, transport, guides, etc.).
- We are not liable for:
- Delays, accidents, injuries, or losses caused by third-party providers.
- Natural disasters, political unrest, or unforeseen events affecting travel.
- Personal belongings lost or damaged during tours.
- Travel insurance is highly recommended to cover unforeseen incidents.
5. Changes and Cancellations by Us
- We reserve the right to modify or cancel tours due to safety concerns, weather conditions, or unforeseen circumstances.
- Alternative arrangements or refunds will be offered where applicable.
6. Privacy Policy
Your personal data will be handled in accordance with our Privacy Policy. We do not share customer information with unauthorized third parties.
7. Intellectual Property
All content (logos, itineraries, website materials) is the property of Luciani Tourist Service Company and may not be reproduced without permission.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Estonia. Any disputes shall be resolved in the courts of Harju maakond, Estonia.
9. Contact Us
For questions or concerns regarding these Terms, please contact:
Luciani Tourist Service Company
📍 Address: Harju maakond, Kuusalu vald, Pudisoo küla, Männimäe/1, 74626 Estonia
📧 Email: contact@lucianitouristservice.com
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for choosing Luciani Tourist Service Company! 🌴✈️